Protection of your privacy and personal information

This data privacy policy was last updated on 27 October 2021.

In this notice, the expression “personal information” refers to any information about an identifiable individual, as further defined in the laws applicable to the Société de développement Angus (SDA).

Keeping your information safe is our utmost priority. This policy for the protection of personal information applies to customers and “data subjects” of the SDA and its various operation sites such as the Technopôle Angus (TA).

We understand your concerns about the protection of your personal information and want to be transparent in our policies and procedures regarding the collection, use, disclosure, and protection of such information, in how we obtain your informed consent, in the access you are given to your personal information and to whom you can address your questions and concerns about the protection of your personal information. Please take the time to read the following.

Protection of your privacy and personal information

“Personal information” is information about an identifiable individual or information that identifies a specific individual. It may include your name, mailing address, email address, telephone number, or information included in your service query. Personal information does not generally include professional contact details and other exceptions prescribed by law.

To protect the confidentiality of your personal information, the SDA incorporates comprehensive technical, operational and administrative measures to our network and our systems commensurate to the sensitive matter of the data. We also regularly remind our employees of their obligation to protect your privacy and personal information.

Consent

Your consent first and foremost.

BY PROVIDING PERSONAL INFORMATION TO THE SDA, ITS REPRESENTATIVES, OR OTHERWISE CONSENTING TO THIS PRIVACY POLICY, YOU AUTHORIZE US TO COLLECT, USE AND DISCLOSE SUCH INFORMATION IN ACCORDANCE WITH THIS POLICY AND FOR THE PURPOSES PERMITTED OR REQUIRED BY LAW.

In addition, you consent that the collection, use or disclosure of your personal information may be express or implied, given orally or written, or communicated electronically (by checking a box or clicking a button), or otherwise. We may consider your consent implied if in the circumstances this is reasonable. For example, if you provide your mailing address, we may use it to send you your invoices, or important notices about our products and services.

From time to time, privacy laws allow us to collect, use or disclose your personal information without your consent if obtaining such consent is impossible or inappropriate. See examples:

  • When it is in your best interest (ie. in case of medical emergency or threat to your personal safety);
  • To respond to a warrant or order from a tribunal or regulating authority;
  • To collect a debt or recover material belonging to the SDA or its representatives;
  • To investigate a violation of an agreement or an applicable law;
  • For any other purpose required or permitted by law.

Consent is not permanent. You may opt out or choose to refuse the collection, use or disclosure of your personal information, subject to legal and contractual requirements, by contacting the SDA. We respect your choice.

We ask that you maintain the confidentiality of personal information about another individual (for instance, an authorized user who acts on your behalf) who you refer to the SDA or its representatives and obtain from this individual all necessary consents to allow us to collect, use and disclose this information for the purposes indicated in this privacy policy.

Collection of personal information

The SDA collects personal information for various purposes. It may collect personal data in order to (i) provide the required services, notably, the leasing of rental spaces; (ii) transmit the information requested by the person concerned; (iii) subscribe the person concerned to a mailing list at their request.

The SDA may also collect personal information in order to better understand the profile of the persons concerned so that the information they receive is relevant, or in order to customize this website to better meet their needs.

The amount and type of personal information collected shall be limited to that which is necessary for the purposes for which it is collected from the individual concerned. This information may, however, be collected from third parties where and when permitted by law.

Disclosure of personal information

We may disclose your personal information in circumstances where we have your express or implied consent, or to the following persons:

  • A person who acts as an agent (such as an authorized user who acts on your behalf or an estate representative) and who, in our reasonable judgment, is authorized to receive your personal information;
  • Our suppliers, service providers and authorized agents who assist us in providing services, such as building maintenance or payment processing;
  • An organization, including a government agency, to which it is reasonably necessary to disclose such information to identify you, to investigate a breach of a law or convention, to prevent fraud, to comply with regulatory information, and to respond to a matter you have raised;
  • A competent public authority in an emergency situation, for instance, if there is imminent danger to human life or property;
  • A third-party (for example, a financial institution or government agency) that you have authorized to receive your personal information or that appears authorized in your reasonable judgment;
  • Any other person authorized or required by law to collect such information.

Cookies – We may use a browser feature called a “cookie” to collect information such as the Internet Protocol address, the type of internet browser and operating system used, the domain name of the website from which you linked to our websites, the date and duration of your visit, the number of visits, the time spent visiting our websites, the pages viewed, and the number of cookies accumulated. The information that we collect helps us understand and improve your experience on our website.

We will seek out your consent again, if required, before disclosing your personal information for purposes other than those set out in this policy.

In addition, we may de-identify, aggregate or anonymize the personal information that we have about our data subjects so that it is no longer personally identifiable, and use this information to evaluate the performance of our networks, manage our business, recognize trends, compile statistics, understand how we operate, or develop new products and services. We may also share this information with third parties for other analytical purposes and, as it would be de-identified, it would no longer be subject to or limited by this privacy policy.

Our website

When you visit our website or click on links provided, receive communications from us, or visit our premises, you may encounter the following features, which are intended to personalize and enhance your experience:

A cookie is a small text file containing a unique identification number that signals your browser, not necessarily you personally, to our computers each time you visit our website.

Unless you provide personal information (such as by filling out a request for someone at SDA to contact you), we will not know who you are. You can set your browser to accept or refuse cookies.

If you opt-out, however, you may not be able to use some of the features offered on our website that help personalize your experience.

Web beacons

Our websites may also use “web beacon” technology, which allow us to track which pages you visit on our websites. Web beacons help us to optimize and personalize your own browsing experience and those of future visitors to our website.

Email communications

We may send you email communications including, if you have consented, promotional information that may be of interest to you. In doing so, we may collect some data such as the date and time you first opened the communications we sent to you by email, the number of times they were opened, the number of clicks, and the total frequency of clicks on the content of these communications, and we may make a general compilation of related statistics. We combine this type of information about all of our customers in order to manage and improve the communications we send to you.

Links

Our websites may contain links to other websites that are provided for informational purposes only. Third-party websites may be governed by privacy policies that differ from those of the SDA, and we do not assume any responsibility or liability for such third-party websites.

Storage of personal information

The SDA is proudly a Quebec-based company, the internet and online communications, however, are global in scope. We may transfer, store or process your personal information on servers located in Canada or abroad, including in the United States. While your personal data is protected by appropriate safeguards, it may be subject to the laws of the jurisdictions in which it is held.

Retention of personal information

We retain your personal information only for as long as is reasonably necessary or useful for the purposes set out in this privacy policy, or the period as required by law. Personal information that is no longer necessary or useful for its intended purposes, or whose retention is no longer required by law is destroyed, erased or de-identified.

Consultation and verification of the accuracy of your personal information

In order to provide you with a positive service experience, we need your personal information to be accurate, complete and up to date. You may request to review your personal information at any time and instruct the SDA Privacy Officer (see contact details below) to correct or update it. We may ask you to submit your request in writing.

There may be times when we are unable to provide you with access to your personal information (such as in the event it discloses the personal data or other confidential information of a third-party), but if this happened, we would explain why.

Changes to our privacy policy

The world of technology is changing and evolving. This privacy policy will need to be updated in order to reflect our changing personal information practices. We may modify it at any time; and if we do, we would post changes on our website and make the revised policy available to you upon request to the SDA Privacy Officer (see contact details below). We invite you to periodically review this policy to keep you informed of our privacy practices.

We are committed to upholding this data privacy policy.

If you have any questions about privacy or your personal data, or if you would like to access your personal information, you may contact the SDA Privacy Officer via email: info@sda-angus.com or via mail: 2600 William-Tremblay Street, Suite 200, Montreal (QC) H1Y 3J2.